Refund policy

At Harsha Trends, we take great care to ensure that every product reaches you in perfect condition. We want you to have a smooth and satisfactory shopping experience.

Returns & Exchanges

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To request a return or replacement, customers must provide:

* Order number
* Clear photos of the product
* An unboxing video showing the package being opened
* Details of the issue

Please contact us on:

Mobile / WhatsApp: +91 7796687175

Requests made after 48 hours of delivery may not be accepted.

Eligibility for Return

To be eligible for a return or exchange:

* The product must be unused and unworn.
* The product must be in its original condition.
* Original packaging, tags, boxes, pouches and accessories must be returned with the product.
* The product must not show any signs of wear, damage, alteration or misuse.

Returns will be inspected before approval.

Jewellery & Hygiene Policy

For hygiene reasons, earrings and other hygiene-sensitive jewellery items may not be eligible for return or exchange, unless the item received is damaged, defective or incorrect.

Non-Returnable Items

Returns or exchanges may not be accepted for:

* Products damaged due to improper use or handling
* Used or worn jewellery
* Products without original packaging or tags
* Customized or personalized products
* Clearance or final-sale products, where clearly mentioned on the product page
* Minor colour variations caused by lighting, photography or differences in screen/display settings

Damaged or Incorrect Products

Please inspect your order immediately after receiving it.

If your product arrives damaged, defective, or you receive an incorrect item, contact us within 48 hours with the required photos and unboxing video.

Once verified and approved by Harsha Trends, we will arrange an appropriate replacement, exchange or refund, depending on the circumstances and product availability.

Refunds

Once an approved returned product is received and inspected, we will inform you about the status of your refund.

If approved, the refund will be processed to the original payment method. The time taken for the amount to appear in your account may depend on your bank or payment provider.

Original shipping charges, where applicable, may be non-refundable unless the return is due to a damaged, defective or incorrect product supplied by Harsha Trends.

Return Shipping

If a return is approved because we sent a damaged, defective or incorrect product, Harsha Trends will provide instructions regarding the return.

For any other approved return or exchange, return shipping charges may be the responsibility of the customer.

Please do not send any product back without first contacting us and receiving return approval.

Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Orders that have already been shipped or dispatched may not be eligible for cancellation.

For any questions regarding returns, exchanges or refunds, please contact:

Harsha Trends
Mobile / WhatsApp: +91 7796687175

We appreciate your trust in Harsha Trends and thank you for shopping with